HTTP ERROR 500 returned when i tried to import Demo page

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casaRoyal - Real Estate WordPress Theme casaRoyal - Real Estate WordPress Theme November 03, 2018
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Alex Gurghis Support Agent
5 years ago
Resolved.
Alex Gurghis Support Agent
5 years ago

Hi, this happens because of max_execution_time, memory_limit and maybe because of upload_max_size limit. Those are server settings that can be changed. You can ask the host provider to increase the limits or you can change them in php.ini file:

memory_limit = 256M
upload_max_size = 64M
post_max_size = 64M
upload_max_filesize = 64M
max_execution_time = 300
max_input_time = 1000


or in .htaccess file:

php_value memory_limit 256
php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 1000


Huan Khung
5 years ago

Dear

i wish you can help. i successfully installed and activated the Casaroyal themes, and all the required plugin on my web site webnhatro.com

But when i tried to import the Demo (follow your guideline), Themes/CasaRoyal Quick Setup Wizard/, at the final step, when i press "IMPORT DEMO" button, the page turned out a HTTP ERROR 500 page,

This page isn’t working

webnhatro.com is currently unable to handle this request.
HTTP ERROR 500

So please help me if i did something wrong or there are some problem with demo.