Hey Glauco,

It has to be inside of an iframe to work.

Check here for more info about iFrames: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe

Hi Alex, I really liked the model. Thank you! Anyhow, I have attached a vr test file A-frame based just to see if it will work out as I was not able to upload the real one due to its size. 

Hey Glauco,

We managed to import the demo.

We couldn't download the attached file. Can you upload it via our support center not by email.

Hello Alex,

My WordPress login credentials are:

Link:
https://ab3d.com.br/wp-login.php?redirect_to=https%3A%2F%2Fab3d.com.br%2Fwp-admin%2F&reauth=1

User: admin

Password: vR#7b$EAV$

I have attached the VR files

Glauco
Files.zip


Em seg, 19 de nov de 2018 às 13:36, FantasyThemes Help Desk <
fantasythemes+gqdOeG9xjo8QwDZmkNLW@mail.support-hub.io> escreveu:

Hey Glauco,

Can you send login cerdential sand we will try to install the demo.

Regarding the VR, do you have the iframe you said you created, we will try to make it work.

Bellow is the last message receive from envato:

Hi priglauco 

FantasyThemes has left you a comment on the pending refund request for casaRoyal - Real Estate WordPress Theme.

Hi, the issue with quick setup happens because of max_execution_time, memory_limit and maybe because of upload_max_size limit. Those are server settings that can be changed. You can ask the host provider to increase the limits or you can change them in php.ini file:

memory_limit = 256M

upload_max_size = 64M

post_max_size = 64M

upload_max_filesize = 64M

max_execution_time = 300

max_input_time = 1000

or in .htaccess file:

php_value memory_limit 256

php_value upload_max_filesize 64M

php_value post_max_size 64M

php_value max_execution_time 300

php_value max_input_time 1000

I need a link to your website too.

Can we move this discussion to our support center: https://support.fantasythemes.net/tickets ?

I have followed the instructions above with the exception of altering the max_execution_time = 300 as the host provider was not able to modify. Currently it is set to 30 s 

Primary domain:

ab3d.com.br

Inicial Directory:

/home3/ab3dco74

Site IP :

162.241.2.229

Server Hostname :

www.ab3d.com.br