Ajax filtering problem

Pending
autoRoyal - Automotive WordPress Theme autoRoyal - Automotive WordPress Theme May 24, 2020
Login to reply
Alex Gurghis Support Agent
2 weeks ago

Hey Borja,

I fixed the quick view logo issue. I also fixed the filtering issue when the name has a space.

The Trade-In and Check Availability forms can be edited in single-vehicle.php file.

With regards,

Alex

Borja Elices
1 month ago

Hey again Alex,

I have another question to ask you. Where can I edit the Trade-In or Check Availabily mail forms? 

Also, were you able to access to the wordpress admin panel after the changes?

Thank you.

With regards,

Borja

Borja Elices
1 month ago

Hey Alex,

Done! Try to access now to elicesmotoracing.com/wp-admin.

Borja

Alex Gurghis Support Agent
1 month ago

Hey Borja,

I'm from Republic of Moldova.

Alex

Borja Elices
1 month ago

Dear Alex,

I talked with my server and there’s a restriction with countries that doesn’t speak spanish so I have to give access to you. Which is your country in order to do it?

Thanks,

Regards,

Borja

Alex Gurghis Support Agent
1 month ago

Hey Borja,

There is an error when i try to access admin page: see attachment.

There may be ip restriction to access it.

Can you ask the hosting company about it?

With regards,

Alex

Borja Elices commented privately
Alex Gurghis Support Agent
3 months ago

Hey Borja,

I tried to access it but the error appears check attachment.

There may be ip restriction to access it.

Can you ask the hosting company about it?

With regards,

Alex

Borja Elices
3 months ago

It’s elicesmotoracing.com/wp-admin

Regards,
Borja

Alex Gurghis Support Agent
3 months ago

Hey Borja,

I can't access admin dashboard: https://www.elicesmotoracing.com/motos/wp-admin

It shows me an error: see attachment.

Alex Gurghis Support Agent
3 months ago

Hey Borja,

I'm working right now on the filter.

Borja Elices
3 months ago

Hey Alex,

Please, can you solve the filtering problem as soon as possible?

I have customers saying to me that they can't find some bikes when using the filter.

Thanks,

Borja

Borja Elices commented privately
Alex Gurghis Support Agent
3 months ago

Hey Borja,

I tried to login with the credentials you sent to another ticket but it didn't work. Can you send again?

With regards,

Alex

Borja Elices
3 months ago

Hey Alex,

I talked to my hosting and there's no restricting access to that file... The filter works great with the other makes so it has to be something else.

Regards,

Borja

Alex Gurghis Support Agent
3 months ago

Hey Borja,

I checked and there is an issue with admin-ajax.php. It is blocked. Can you ask the hosting if they are restricting the access to it. There are cases when hosting companies are restricting the access due to security reasons.

With regards,

Alex

Borja Elices
3 months ago

Hi again Alex,

I still have problems with the Ajax filtering. This time I noticed that when I want to search a listing by Make, it won't search for some makes correctly.

For example, here: www.elicesmotoracing.com/motos If you search for the makes: Harley Davidson, MV Agusta, MH Motor Hispania or Yamoto nothing appears but if you search it manually using the pagination you can find that the listings of those makes appear.

What could it be?

Regards,

Borja