yes because when I closed the ticket I remove that user login because I just created it for you .. anyway thank you 

Hi Adnane,

I'm sorry for late response. I tried to login an investigate the issue but the credentials are not working.

With regards,

Alex

Im sorry i will rate 1 star !

1 week ago without any reply ! 

i asked for any update no one is here !

well i will publish my website with the issue I don't have another solution ..

the support is very bad ! 

Hi,

Can you send a link and login credentials to investigate the issue.

manual automatique or doors numbers etc .. I changed them but when click on update nothing chnage .. the old informations come back