Images not display

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autoRoyal - Automotive WordPress Theme autoRoyal - Automotive WordPress Theme December 29, 2020
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Alex Gurghis Support Agent
1 week ago

Hey Faisal,

I updated the car images url. Please check and let me know if I did ok.

With regards,

Alex

Faisal Waseem
1 week ago

Hello.

Website Up

Thanks

Faisal

Faisal Waseem
1 week ago

Domain verification. That's why it's suspended. I verify the domain its takes 4 to 8hrs. When its up I will let you know

Alex Gurghis Support Agent
1 week ago

Hey Faisal,

I received the money and I'm trying to access your website (lv-automotive.com) but it seams it is down, see attachments.

With regards,

Alex

Faisal Waseem
1 week ago

Hello

Please check did you received the $?

Thanks

Faisal

Alex Gurghis Support Agent
2 weeks ago

Ok

Faisal Waseem
2 weeks ago

Great thanks. Let me update the theme and other things. Your duty is just to display all the cars images and other images too. Like logo, slider I think this the images. But most important cars images

Alex Gurghis Support Agent
2 weeks ago

Done

Faisal Waseem
2 weeks ago

Hello. Can you send a paypal payment request to this Email. ([email protected]) . When you send me do let me know. Thanks

Alex Gurghis Support Agent
2 weeks ago
Ok
Faisal Waseem
2 weeks ago

Ok. 

I will import the database again and update the theme and plugins and after that, you set all the images. My client doesn't need to set the images manually all of the cars and other images will display. Deal?

Alex Gurghis Support Agent
2 weeks ago

Hi,

Yes, I can do that. I can start fixing them as soon the transfer is made. My paypal address is [email protected]

With regards,

Alex

Faisal Waseem
2 weeks ago

Hello Alex

Ok here is the thing. I talk to the client he is ready to give you a $40. you tell me can you cover all the images. I reimport the database again. Can you do that?

Faisal Waseem
2 weeks ago

Sir see this. https://lv-automotive.com/vehicle/2020-bmw-x6-m-sport-6516/

When I update again it's gone again. Why this happened :( and also I cant update the images. You can check your side

Alex Gurghis Support Agent
2 weeks ago

Hey Faisal,

1. Done: https://lv-automotive.com/vehicle/2020-bmw-x6-m-sport-6516/ Updated the car from front end: https://lv-automotive.com/submit-vehicle/?action=edit&car_id=6516

2. The theme doesn't use featured image.

3. It's working on my end: see attachments.

// Alex

Faisal Waseem
2 weeks ago

Alex

1. Please see this (https://lv-automotive.com/vehicle/bmw-x6-m-sport/) prices not showing. Please edit this car and put the prices in it and update. Refresh the page you can see the prices are not showing.

2. Even Featured image not showing and the multiple images even not showing manually

3. Preload also not fix I send you a video.

Please please please fix it. My client gets angry so much 

Thanks

Faisal

Alex Gurghis Support Agent
2 weeks ago

Hey Faisal,

1. I'm sorry but this is how the theme works. You can re-upload the images or create a function to change images url in car meta.

2. Fixed the price issue.

3. Fixed preloader issue.

With regards,

Alex

Faisal Waseem
2 weeks ago

1. I migrate the website to the new domain and you can check here all the images are not displaying (https://lv-automotive.com/) . I update the database links and everything but it's not working. I also try to upload the images manually but still not working.

2. When I update the car again and after that, I just checked the price also removed.

3. Preload problem. My client also complaint that the preload stuck and the website not open. He tries on different devices. I deactivate the pre-load by CSS but still, the problem is not solved.

Alex Gurghis Support Agent
2 weeks ago

Hey Faisal,

What are the problems are you facing with the theme?

With regards,

Alex

Faisal Waseem
2 weeks ago

Hello Alex,

I am also a developer. It's a theme glitch because there is not only one problem in it. There are 3 issues which I am facing. I bought this theme a second time. First time when I purchase it. My ThemeForest account got suspended. I have updated the theme but still, I am facing this issue. If still you don't get agree with my point then I can offer you $20 from my pocket.

Thanks,

Faisal

Alex Gurghis Support Agent commented privately
Faisal Waseem
3 weeks ago

Sir can you help me with this. So my all images will show on the website?

Alex Gurghis Support Agent
3 weeks ago

Hey Faisal,

Because the vehicles store the images urls in a post meta.

// Alex

Faisal Waseem
3 weeks ago

Hello. I don't know why it's pointing to the other domain. I change everything and still manually I try to upload and it's still pointing to the old domain.

https://lv-automotive.com/wp-admin

UN: [email protected]

PW: b8zuBF$!6o8Z6Lkhta%g*BMp

Alex Gurghis Support Agent
3 weeks ago

Hey Faisal,

1. The links to images still points to https://lvautomotive.co.uk/wp-content/uploads/2020/10/ Please send login credentials to investigate why you can't upload new images.

2 & 3. Please send login credentials to investigate the issue.

With regards,

Alex

Faisal Waseem
3 weeks ago

Hello, Support!

I hope you are doing well. I am facing an issue with my website. There is not one issue. There are multiple issues I am facing

1. I migrate the website to the new domain and you can check here all the images are not displaying (https://lv-automotive.com/) . I update the database links and everything but it's not working. I also try to upload the images manually but still not working.

2. When I update the car again and after that, I just checked the price also remove it.

3. Preload problem. My client also complaint that the preload stuck and the website not open. He tries on different devices. I deactivate the pre-load by CSS but still, the problem is not solved.

Please help me out in this situation. 

Thanks

Faisal