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RoyalTickets - Events Booking WordPress Theme RoyalTickets - Events Booking WordPress Theme May 29, 2021
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Alex Gurghis Support Agent
3 months ago

Yes, download the theme and update it. If you want to change the theme better work child theme. In this way you will not lose the changes on theme update.

Wadea Khoury
3 months ago

Respond please cuz i work on the theme and im add some codes

Wadea Khoury
3 months ago

how to update ?

download again ? or in the wordpress theme?

Alex Gurghis Support Agent
3 months ago

Hi,

We have updated the theme a couple of days ago, have you uploaded the new version. If no, please update it as it has this issue fixed.

Kind Regards,

Alex

Wadea Khoury
3 months ago

There is also a problem that has happened several times

Some users spam and then the admin user becomes the buyer

And it is not possible to log in to the WordPress management system

I log in through SQL and return admin permission there

Alex Gurghis Support Agent
3 months ago

Yes, we do custom work. Bug fixes are free of charge.

Wadea Khoury
3 months ago

tell me please if i need you to fix and change Some things on the site for a fee

you can do it?

Alex Gurghis Support Agent
3 months ago

Hi,

It's the same "kenny-g.jpg" image. The "873x1024" is just a different size from the same image.

Wadea Khoury
3 months ago

image number 1 this is the urlĀ 
https://royaltickets.fantasythemes.net/demo01/wp-content/uploads/2019/12/kenny-g.jpg

and this url for image number 2
https://royaltickets.fantasythemes.net/demo01/wp-content/uploads/2019/12/kenny-g-873x1024.jpg

its not same image

Wadea Khoury
3 months ago

Its not same url image šŸ¤”

Alex Gurghis Support Agent
3 months ago

Hi,

That image is cover image on upload event page (see attachment).

In you screenshots is the same image, on event page it has an overlay.

Wadea Khoury
3 months ago

greate

tell me please how i can use image to the event at home page and anthor image in the eventĀ 

image number 1 its a cover in the eventĀ 

and the image number 2 its a home page imgesĀ 

its not same image!!

how i can do it ?

Alex Gurghis Support Agent
3 months ago

Hi,

The event page design is prebuilt and can be changed only in code.

Regards,

Alex

Wadea Khoury
3 months ago

Hello

How i can edit the design event page?