Create Event

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RoyalTickets - Events Booking WordPress Theme RoyalTickets - Events Booking WordPress Theme July 01, 2021
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Alex Gurghis Support Agent
1 week ago

Hey Bayonle,

I just added an event in back-end and it works without any issue (See attachments). Make sure you select category, location and venue from right.

Regards,

Alex

Bayonle Ladipo
1 week ago

Hi Alex,

Good morning, the problem i am having is occurring from the backend only, I wouldn’t worry too much about the front end.

Thank you.

Alex Gurghis Support Agent
1 week ago

Hi Bayonle,

I tried to access front dashboard but it doesn't allow to see it, only the back-end.

Regards,

Alex

Bayonle Ladipo
2 weeks ago

Hi Alex,

I have fixed up the website now but am still getting the same issue I originally raised which is stopping me from creating new events.

Thanks.

Bayonle Ladipo
2 weeks ago

Hi, 

No, I'm sorry cannot send you FTP access, I already have wp debug enabled. Also, I don't know what you guys have done to my website but it's no longer working. All I'm getting is 500 errors, did you try editing the theme / plugin directly from the dashboard?

Alex Gurghis Support Agent
2 weeks ago

Hi,

Can you send us ftp access to enable wp_debug in config file.

Regards,

Alex

Bayonle Ladipo commented privately
Alex Gurghis Support Agent
2 weeks ago

Hi Bayonle,

Please send us a link and login credentials to investigate the issue.

Regards,

Alex

Bayonle Ladipo
3 weeks ago

Hi, i have recently purchased your theme, great work btw it looks fantastic. However, when i try to add a new event i keep getting  Fatal error: Uncaught Error: count(): Argument #1 ($var) must be of type Countable|array, string given in /var/www/html/wp-content/themes/royaltickets/functions/helper.php on line 1076. 

PHP version: 8.0

Theme version: 1.1.1


Cheers.