Issues in themes

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casaRoyal - Real Estate WordPress Theme casaRoyal - Real Estate WordPress Theme April 13, 2019
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Alex Gurghis Support Agent
2 months ago
Resolved.
Alex Gurghis Support Agent
2 months ago

Hey,

1. We can't reproduce the error on the homepage, search property by location. We teste on your website and it is working. What browser do you use? We tested it in chrome and firefox.

2. Regarding the category image. You have to delete the plugin via ftp and re-install it "Category icon". After that make sure you have enabled image for property location taxonomy.

Regards,

Alex

Venkat N
2 months ago

Greetings.
Thanks for sorting out the issue, After the update we are unable to search
the property by location in "Real Estate Search Form " for desktop browser
and we are still unable to edit the category images of the property in the
homepage of our website "http://www.luckyearthrealty.com"

Kindly sort out the issue

Alex Gurghis Support Agent
2 months ago
Resolved.
Alex Gurghis Support Agent
2 months ago

Hi,

We fixed the issue with the contact form on tablet and mobile. The updated version on upload queue on ThemeForest. It will be up for download in a few hours. You will get an email when it will be available for download. 

Venkat N
2 months ago

Hello , Our Site url : http://www.luckyearthrealty.com/
1. When i tried to install the plugin getting the error message as folder
already exists but unable to add the property city images
2. Unable to enter the form in mobile version of the website
3. even after assigning the email to the agent , email goes to the agent
with an message , agent@email.com not found


Kindly help us sort out this issue.

Alex Gurghis Support Agent
3 months ago

Hi,

1. You need to install Category Icon plugin: https://wordpress.org/plugins/category-icon/ and in Category Icon Settings make sure you have property-city selected. After that you will can upload image to Property Cities taxonomy.

2. You can change the owner of the property in back-end. That email is for the user we have in our demo content.

3. Can you send us a print screen or a link to take a look?

Venkat N
3 months ago

1. How to add images to area in " Properties by Area" ?
2 . in property listing page , After selecting "Request a Showing" , the email is sent but error message is displayed as "agent_1@email.com" not found
3.Unable to send the email by selecting request a showing in iPad and Mobiles