Custom search does not work on mobile

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casaRoyal - Real Estate WordPress Theme casaRoyal - Real Estate WordPress Theme May 01, 2019
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Alex Gurghis Support Agent
6 months ago

Hi,

I fixed the issue on your website.

Rogerio Martinez commented privately
Rogerio Martinez commented privately
Alex Gurghis Support Agent
6 months ago

You can post theme here and make the message private, there is a switch under the text form. Turn it on.

Rogerio Martinez
6 months ago

Indeed I can provide logins, now Do I post them here or send them via message. 
I try to look for boxes container from under the form but unable to adjust them. 
Thank You!

Alex Gurghis Support Agent
6 months ago

In our demo: https://casaroyal.fantasythemes.net/homepage/homepage-extended-search/ we have title block just above the boxes.

Alex Gurghis Support Agent
6 months ago
The boxes container from under the form are overlaying the form and it blocks the access to it.
Alex Gurghis Support Agent
6 months ago

Can you send us login credentials? The issue seams to be from how the content is built with visual composer. We want to take a look.

Rogerio Martinez
6 months ago

I did go to Dashboard -> Appearance -> Themes and deactivate the theme -> Delete it and after upload the new version. Also you have to delete the casaRoyal plugin and upload the new version.
All shows back but still not working on mobile. 

Alex Gurghis Support Agent
7 months ago
Resolved.
Alex Gurghis Support Agent
7 months ago

Hi,

Please update the theme, we have fixed the mobile price range drag issue in previous updates.

To update the theme you can do it via ftp or go to Dashboard -> Appearance -> Themes and deactivate the theme -> Delete it and after upload the new version. Also you have to delete the casaRoyal plugin and upload the new version.

Rogerio Martinez
7 months ago

Sorry one more thing, how to upgrade the theme?
I receive an email that I could update but a bit unsure on how to do so.

Rogerio Martinez
7 months ago

I have installed and it has been a pain working with this theme. 
It takes forever for the website to lunch at first use. (Help plz)
I am trying to change it to Spanish with all the functions but has been a challenge. (If able to help or a tip)
When I load it on a Mobile it will not work at all for the custom search. (Important)
For example, if I want to choose a price range or how many beds or baths. 
Here is how I am trying to use it. 
http://www.quieromistierras.com/