Demo Data Not Importing

Pending
RoyalStudio - Agency & Marketing Theme RoyalStudio - Agency & Marketing Theme March 16, 2022
Login to reply
Alex Gurghis Support Agent
2 months ago

Hi Ben,

I just checked and it worked.

Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ben Miotti
2 months ago

I have got my hosting provider to make these changes, but it is still being stuck at this stage now.

Alex Gurghis Support Agent
2 months ago

Can you ask please to increase this options in php server settings:
memory_limit = 256M
upload_max_size = 128M
post_max_size = 128M
upload_max_filesize = 128M
max_execution_time = 300
max_input_time = 1000


Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Alex Gurghis Support Agent
2 months ago

I am working on it right now.

Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ben Miotti
2 months ago

Hi,


I have spoke to my hosting - they said the following file, admin-ajax.php, restrictions are normal. (0664)


So, what now?

Alex Gurghis Support Agent
2 months ago

Hi Ben,

It seams that there is a restriction (Server firewall) to ajax-admin.php file:
Can you ask the hosting to remove the restriction to it.

Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ben Miotti commented privately
Alex Gurghis Support Agent
2 months ago

Hi,

Please send a link and login credentials to investigate the issue.

Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ben Miotti
2 months ago

Hi,


I have bought the RoyalStudio theme, but when I am importing the demo data it remains like this for ages.


Is this normal or is there a reason it's not progressing?