Elementor Block Editor

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RoyalStudio - Agency & Marketing Theme RoyalStudio - Agency & Marketing Theme April 21, 2022
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Ryan Shaw
2 weeks ago

Alex,

I did import the theme demo and I did start from an existing page but we have changed things around a lot. Regardless, could you advise on the menu issue? It seems related to the theme because I have no menu selected anywhere and it is still present. Thanks

Alex Gurghis Support Agent
2 weeks ago

Hey Ryan,

That page doesn’t look like any from my demo. For a better experience please import the theme demo and you can start from an existing page.

Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ryan Shaw
3 weeks ago

Alex,

I only have one page and I've been editing it in Elementor so I'm not sure what you're looking at.

Additionally, is it possible to remove the menu bar at the top? and I'm not sure why there is so much additional space on the right hand side of the page?

https://www.loom.com/share/6b136d02e967499bb0186ad4f3038ccb

Alex Gurghis Support Agent
3 weeks ago

Hey Ryan

I tried to access the pages but it returns this error with an empty page:


Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ryan Shaw
4 weeks ago

Alex,

I am really in need of some updates here. I was really needing to get things fixed and out today.

Ryan Shaw
4 weeks ago

Are there any updates here?

Ryan Shaw
1 month ago

Hey Alex,

Can you give me any updates here? I need to be able to get these fixes done and updated this weekend for the site to be live and ready on Monday

Alex Gurghis Support Agent
1 month ago

Hey Ryan,

It looks as a jQuery conflict but I need to investigate the issue. please send a link and login credentials.

Yours sincerely

Alex Gurghis
WordPress Developer

Dribbble  Instagram  Envato

Ryan Shaw
1 month ago

I'm attaching this short Loom screen recording of what is happening. It will not let add anything to the columns https://www.loom.com/share/9e4bbd2ff59241db86a71e995358493f

Ryan Shaw
1 month ago

Hi there,

Could someone please advise here? I can make no updates to this site and need to get things working as soon as possible.

Ryan Shaw
1 month ago

I am attempting to add a text block into a two column section and every time I attempt to add the text editor block into that section it actually goes to a different section of the site and then will not allow me to pull it into the column. I've cleared my cache and deleted every plug-in I could and attempted to use multiple different browsers and nothing has helped.