Demo Import gets stuck on Theme Settings 0%

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RoyalStudio - Agency & Marketing Theme RoyalStudio - Agency & Marketing Theme June 09, 2022
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Alex Gurghis Support Agent
1 month ago
Hi Chris,

The images are cropped after import and you do not need to close the import page after it finished.

Yours sincerely

Alex Gurghis
WordPress Developer

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Chris Ryu
1 month ago

Thankyou,

What seemed to be the issue?

Thanks

Aaron

Alex Gurghis Support Agent
2 months ago

Hi Chris,


Done, I installed the demo content for you.

Chris Ryu
2 months ago

Hi any luck?

I sent it as a private message

Chris Ryu commented privately
Alex Gurghis Support Agent
2 months ago

Hi Chris,

Please send a link and login credentials to investigate the issue.

Chris Ryu
2 months ago

Hi,

So when we try to import the demo i have changed all php settings which is required and set them a little higher than your document says.

And it gets stick on import the theme settings on FT Demo Import and while looking in the Log it gives us:

4114035#0: *3879402 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Exception: Invalid post. in /var/www/vhosts/compoundandflow.com/httpdocs/wp-content/plugins/elementor/core/settings/page/manager.php:101

Stack trace:

#0 /var/www/vhosts/compoundandflow.com/httpdocs/wp-content/plugins/elementor/core/base/document.php(1542): Elementor\Core\Settings\Page\Manager->ajax_before_save_settings()

#1 /var/www/vhosts/compoundandflow.com/httpdocs/wp-content/plugins/elementor/core/base/document.php(725): Elementor\Core\Base\Document->save_settings()

#2 /var/www/vhosts/compoundandflow.com/httpdocs/wp-content/plugins/elementor/core/kits/manager.php(262): Elementor\Core\Base\Document->update_settings()

#3 /var/www/vhosts/compoundandflow.com/httpdocs/wp-content/plugins/elementor/core/kits/manager.php(420): Elementor\Core\Kits\Manager->update_kit_settings_based_on_option()

#4 /var/www/vhosts/compoundandflow.com/httpdocs/wp-includes/class-wp-hook.php(309): Elementor\Core\Kits\Manager->Elementor\Core\Kits\{closure}()

#5 /var/www/vhosts/compoundandflow" while reading response header from upstream