Need help uploading sites and getting started

Closed
autoRoyal - Automotive WordPress Theme autoRoyal - Automotive WordPress Theme May 08, 2023
Login to reply
Chris Dawes
10 months ago

make sure

1. you have a non-corrupted zip

2. you have set permissions on the folders correctly ( i had to do this manually)

3. update the plugins installed (other than slider which you have to pay for to get latest)

Alex Gurghis Support Agent
11 months ago
Hi,

I just checked and It’s a critical error. You need to turn wp_debug to true to see what causes the issue. You can do it via FTP in wp_debug.php file. I can do it for you but I need FTP access.

Yours sincerely

Alex Gurghis
WordPress Developer
www.alexgurghis.com

Dribbble  Instagram  Envato
saj ravi
11 months ago
Hi,
Do you guys have a WhatsApp business number I can keep in touch with you
regarding this project.
Please get back to me regarding this
Saj
saj ravi
11 months ago
Hi,
Any updates.
Thanking you in advance
Saj
saj ravi
11 months ago
https://ancarhire.ca/wp-login.php?loggedout=true&wp_lang=en_US

username: admin
password: Monzo234&
Alex Gurghis Support Agent
11 months ago
Hi,

Please send a link and login credentials to investigate the issue.

Yours sincerely

Alex Gurghis
WordPress Developer
www.alexgurghis.com

Dribbble  Instagram  Envato
saj ravi
11 months ago
i have uploaded but getting an error when trying to preview site
Alex Gurghis Support Agent
11 months ago
Hi Saj,

Support doesn’t mean to upload the theme or install demo. It is about issues related to theme.

Yours sincerely

Alex Gurghis
WordPress Developer
www.alexgurghis.com

Dribbble  Instagram  Envato
saj ravi
11 months ago
Hi Alex
I believe I should have 6 months support available with my package as that
was what was stated on envato. Please have a look and let me know.
Thanking you in advance
Saj
Alex Gurghis Support Agent
11 months ago
Hi saj,
I do offer such option, to install the theme and demo content but it costs $50.
It is payable via PayPal and I need WordPress admin access.



On 8 May 2023, at 18:35, FantasyThemes Help Desk <fantasythemes+M3VYb794zy3A62dDy0Z8@mail.support-hub.io> wrote:


saj ravi
11 months ago

hi i am needing help uploading the file and getting started i am new to this