update reservations problem

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autoRoyal - Automotive WordPress Theme autoRoyal - Automotive WordPress Theme August 12, 2019
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Nelson Jeronimo
3 days ago

Hello,

I have installed a clean version on another server, and does da same problem... so it's not possible to be the server and plugin, because the only plugin that is installed is the required.

Please I need this working...

I will send you a clean install with Rent-a- Car Import Demo, on other server, so you can see the problem.

The I/O and the Physical Memory Usage only goes down, when we save a reservation, so it's something in your query that it's doing this.

Please check this situation with attention.


WP Access

https://staging.devlab.pt/golfauto-novo/

Username: fantasythemes

Password: 4!zKTEr3x!6Oo2ogTqgJCuvZ


Thanks

Alex Gurghis Support Agent
3 days ago

Hi,

Those errors does not breaking the reservation page. We have more than 30 clients an none have that issue. It may be because of another plugin you have installed.

Or, very low resources on hosting.

Kind Regards,

Alex

Nelson Jeronimo
6 days ago

Any news about this situation?

I have the site down because of that...

Nelson Jeronimo
1 week ago

[13-Aug-2019 17:14:43 UTC] PHP Notice: Undefined variable: post in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 28

[13-Aug-2019 17:14:43 UTC] PHP Notice: Trying to get property of non-object in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 28

[13-Aug-2019 17:14:43 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 254

[13-Aug-2019 17:14:43 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 261

[13-Aug-2019 17:14:43 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 351

[13-Aug-2019 17:14:43 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 357

[13-Aug-2019 17:14:46 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4096 bytes) in /home/golfauto/public_html/wp-includes/wp-db.php on line 2007


This erros still happening when I tyied to open the front-page.

Can I upgrade the theme to the last version (1.4.0)?

What versions of the resources do you recommend?

Wordpress ?

Apache ?

PHP ?

MySQL ?

Alex Gurghis Support Agent
1 week ago

Can you check the logs as I fixed the errors from the theme.

Nelson Jeronimo
1 week ago

Hello,

We are the managers of the host.

Resources are only overloaded when updating a reservation.

As I mentioned, it seems like there is some looping process.

Have you check the error logs? There are many errors, that are not normal.

thank you.

Alex Gurghis Support Agent
1 week ago

Hi,

Have you contacted the host company. It seams the resources are very low.

Kind Regards,

Alex

Nelson Jeronimo
1 week ago

Hello,

I'm having trouble updating a reservation.

It looks like it goes into an infinite loop and gives an error 500.

The homepage is also loading and does not advance.

https://www.golfauto.pt/

Can you help?

Sending FTP and Wordpress accesses.

WP

Username: fantasythemes

Password: 4!zKTEr3x!6Oo2ogTqgJCuvZ

FTP

Host: ftp.golfauto.pt

Username: fantasythemes@golfauto.pt

Password: 2%,OvK?oOgIL


These are some of the error log errors:

[12-Aug-2019 12:15:02 UTC] PHP Notice: Undefined variable: post in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 28

[12-Aug-2019 12:15:02 UTC] PHP Notice: Trying to get non-object property in / home / golfauto / public_html / wp-content / plugins / autoroyal / shortcodes / td-shortcode-reservation-form. php online 28

[12-Aug-2019 12:15:02 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 254

[12-Aug-2019 12:15:02 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 261

[12-Aug-2019 12:15:02 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 351

[12-Aug-2019 12:15:02 UTC] PHP Notice: Undefined variable: autoroyal_currency in /home/golfauto/public_html/wp-content/plugins/autoroyal/shortcodes/td-shortcode-reservation-form.php on line 357

[12-Aug-2019 12:15:05 UTC] PHP Fatal error: Allowed memory size of 268435456 bytes is exhausted (tried to allocate 4096 bytes) in /home/golfauto/public_html/wp-includes/wp-db.php on line 2007


Versions

Wordpress 5.1.1

cPanel Version 80.0 (build 23)

Apache Version 2.4.39

PHP Version 7.0.33

MySQL Version 5.7.27


Thank you.