Problems with editing

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casaRoyal - Real Estate WordPress Theme casaRoyal - Real Estate WordPress Theme October 07, 2019
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Alex Gurghis Support Agent
2 weeks ago

Hey Martio,

I fixed the issue.

Kind Regards,

Alex

Martino Angelini
3 weeks ago

Hey Alex,

I checked and it seems all fixed, but I also found that the property previews continues to have the same problem (see attachment). Could you please take a look at this too?

You can see in the Search Property page what I mean:

https://www.ranierimmobili.it/ricerca-immobili/


Kind Regards,

Martino

Alex Gurghis Support Agent
3 weeks ago

Hey Martino,

Can you check again. It should be fixed now.

Kind Regards,

Alex

Alex Gurghis Support Agent
3 weeks ago

Hey Martino,

I see now and I’m working on it.

Kind Regards,
Alex

Martino Angelini
3 weeks ago

Hey Alex,

you are viewing the page in Private mode where (I don't know why) the problem doesn't appear. If I make it Public, however, you can see the duplications:

https://www.ranierimmobili.it/property/prova/

Alex Gurghis Support Agent
3 weeks ago

Hey Martino,

Can you please check again but first cdelete cache. I just checked and on my end it is working. Check the attachment.

Also, please send the property link with the issue (if there will still be issue).

Kind Regards,

Alex

Martino Angelini
3 weeks ago

Hey Alex,

I saw the fixes and I thank you, but the problem is still partly not solved. There are still repetitions of Features and Status, as you can see from the attachments.

Alex Gurghis Support Agent
3 weeks ago

Hey Martino,

I fixed the issue with the double types.

I also fixed the phone from request showing form.

Kind Regards,

Alex

Martino Angelini commented privately
Alex Gurghis Support Agent
3 weeks ago

Hey martino,

Sorry for late response. You didn't sent me the password for ftp.

Martino Angelini
3 weeks ago

Hi, there are some news?

Martino Angelini commented privately
Alex Gurghis Support Agent
1 month ago

Hi Martino,

I see now, can you send ftp access credentials? I tried to make some test on your demo but the theme editor doesn't allow me to modify the files. so I need to modify them and upload via ftp.

Kind Regards,

Alex

Martino Angelini
1 month ago

Hi, thank you so much for your help. Unfortunately for the third point I have not solved, I had to delete all the translations because the customer needed the site (apparently these are the ones that create the problem). Attached I sent you some screens of the problem made on a test page:

https://www.ranierimmobili.it/property/prova/

(at the moment it's hidden, you have to log in as administrator and make it public to see the problem).

I also have another request, is there a way to modify the form at the end of all properties?

Kind Regards,

Martino

Alex Gurghis Support Agent
1 month ago

Hey Martino,

1. Hided the login button from burger menu.

2. To fix this issue you have to go to google maps api dashboard and activate geocoding and geolocating API:

Go to Developer Console -> APIs & auth -> APIs

Search for Geocoding and click on Google Maps Geocoding API -> Enable API. Do the same thing for Geolocating

3. I see the issue with double types and states is fixed.

Kind Regards,

Alex 

Martino Angelini
1 month ago

Hi, I'm sorry to be insistent but the customer keeps asking me when he can use the site. Can you help me please?

Martino Angelini
1 month ago

Hi, there are some news? 

UPDATE: If it can be helpful, by doing some tests I saw that problem 3 only occurs when the Property becomes Public, if it remains Private it is displayed correctly.

Martino Angelini commented privately
Alex Gurghis Support Agent
1 month ago

Hi,

Can you send us login credentials and the link to take a look?

Kind Regards,

Alex

Martino Angelini
1 month ago

Hello, I’m experiencing some problems, namely:

1) I can’t remove the Login button in the burger menu

2) Some property maps display a completely different address than the one indicated (for example, the property is in Italy and is displayed a random address in Dublin)

3) The types and states of the properties are displayed twice (for example, instead of having “RENT” is displayed “RENT, RENT”)